Tuesday, October 19

 10:15 am - 11:00 am

FT1: Benefits of Long-term Planning for Cap-Ex Equipment
Jason Soulon, Regional Sales Manager, Westmor Industries

You’re busy taking care of customers when you receive a phone call...a critical piece of equipment just went down. What do you do? Common responses might be to get a repair company on it ASAP, replace the asset immediately, or put a band-aid on it until it can be replaced. But wait, the repair service can't get here for several weeks, you've called around and no one has stock inventory, and the lead time is 6 months or longer. Situations like this can be extremely challenging, and very costly to your business, so how do you avoid this predicament?  

 11:15 am - 12:00 pm

FT2: NFPA 58 Update
Matt Barker, Senior Engineer, National Fire Protection Association

NFPA 58 LP-Gas Code is currently undergoing revision for the 2023 Edition of the Code with the first round of changes being circulated for public comment. It is the responsibility of those in the industry to keep abreast of these industry changes and this session aims to highlight important changes coming to the code and how members of the public can participate in the NFPA Standards Development Process.

 12:15 pm - 1:00 pm

FT3: Best Practices for Loading Bobtails and Transports
Jon Krueger, Sales and Operations Manager, Westmor Industries

With ever-increasing equipment automation coupled with employee retention challenges, it is more important now than it ever has been that operators and drivers understand liquid propane’s physical characteristics. It is crucial that operational procedures meet regulatory requirements, and that systems are designed to ensure safe and accurate transfer of product. As with all forms of automation, we can be lulled into a false sense of security. So what happens when there is an abnormal operating condition? Would your team be able to properly respond with a fundamental understanding of the basics?

 1:15 pm - 2:00 pm

FT4: Whose Duty is it to Warn?
Jerry Schimmel, Vice President, P3 Propane Safety

How are marketers currently providing a duty to warn? What is an effective duty to warn program? What is my responsibility as a propane marketer to my customers? These and other questions will be answered throughout this presentation. The presenter will provide an overview of the current trends and methods that marketers utilize to provide customers with a duty to warn and share some of the best methods and practices.

 2:15 pm - 3:00 pm

FT5: Bobtails: Refurb or Replace?
Tim Albert, Regional Sales Manager, Westmor Industries

As you start the process of updating equipment and/or adding to your fleet when is it time to refurbish a bobtail and when is it time to replace? In this session, you’ll learn about new equipment pricing, what it costs to refurbish equipment that you own as well as the costs of keeping older equipment running. When you have all the information it is much easier to decide on your next steps to refurbish or replace your equipment.

Sponsored by:

 3:15 pm - 4:00 pm

FT6: LP-Gas Regulator Applications
Bill Hanes, Distribution Sales Representative, Maxitrol Company

This session is designed for building inspectors, HVAC contractors, mechanical contractors, plumbing installers, propane equipment wholesalers, and utilities. Attendees of this session will leave with an increased understanding of 3rd stage regulator applications on 2- and 5-pound systems, which includes sizing, venting, codes, and standards.

Wednesday, October 20

 9:15 am - 10:00 am

FT7: Trends in Propane Delivery to Retain Drivers
Chad Furuseth, Sales Territory Manager, Westmor Industries

As times change and your customers' demands evolve, you need the correct equipment to get your product delivered as efficiently and safely as possible. We’ll explore the latest trends in truck and trailer design, features that promote safety while traveling to and making a delivery, and methods for speeding up and slowing down delivery rates.

 10:15 am - 11:00 am

FT8: State of the Union on Payments: How to Make Sure You are Receiving the Best Rates on Your Payment Acceptance
Jonathan Gilbert, Director of Partner Development, Qualpay

Things have changed since energy marketers were awarded utility pricing. There are now new payment solutions with features that can help organizations improve operational efficiencies and ensure that your card acceptance expense is optimized. This presentation will discuss what makes payments different for energy marketers, why it costs so much to accept payments, and how to protect your company from the hidden costs and fees associated with payment processing.